ICB Certificate: Office Administration

  • Campus:


This NQF level 5 Qualification offers an individual the opportunity to commence a career in office administration. Office administrators include executive personal assistants, co-ordinators of front office duties and branch administrators, to name a few. The role entails day-to-day activities related to basic accounting, recordkeeping, personnel, and physical distribution and logistics within an organisation. Individuals starting out in office administration often have the opportunity to progress into junior management positions, provided they demonstrate the desired skill and attitude. This programme has therefore been designed to not only support the individual with knowledge and skills for their existing position but also to introduce them to basic management principles that prepare a student for future studies in business management.



  • Individuals looking to enter or recently appointed into the following positions:
  • Receptionist, Office Assistant, Office Administrator, Public Relations Assistant, Marketing Administrator, Executive Personal Assistant.



Lectures are conducted twice a week in the evening or on a Saturday morning over 12 weeks per a module.


Programmes Material

The programme fee includes ICB registration and membership, ICB assessment fees and all programme material, which becomes the property of the student.


Programme Evaluation

The programme assessment involves assignments/portfolio of evidence; tests and final examinations.



The modules for this programme include Bookkeeping to Trial Balance, Business and Office Administration, Business Literacy, Marketing Management and Public Relations, Cost and Management Accounting and Business Law and Administrative Practice.


Course Information


Students should meet the following requirements:

  • Completed Grade 12 (std 10) or equivalent and at least 16 years of age.
  • Be proficient in English.
  • Must be able to prepare for lectures and engage in self-directed study outside the classroom and be prepared for dynamic discussion in the classroom.


Course Information


Business and Office Administration

  • Office Administration covers the role and functions of a secretary or receptionist.
  • Provides knowledge on effective filing and record management systems and drafting of basic business reports.
  • Business Literacy
  • The Business Literacy skills programme will cover the key principles of effective business communication. Students will learn the fundamental concepts of how to function effectively in an accounting and business environment.

Bookkeeping to Trial Balance

This module teaches the following bookkeeping concepts:

  • Value Added Tax and source documents.
  • Recording cash transactions.
  • Recording credit and sundry transactions.
  • Inventory systems.
  • Individual accounts for debtors and creditors.
  • Bank reconciliation.
  • Supplier reconciliation.
  • General ledger reconciliation.


Marketing Management and PR

  • A marketer is responsible for developing product concepts, designing pricing strategy, determining appropriate distribution systems and creating effective promotion campaigns. Often the office administrator plays an important support role for marketers.
  • This module therefore introduces the student to principles of product, price, distribution and promotion planning. Within the promotion section special attention is given to various PR activities.


Cost and Management Accounting

  • Every manager has a responsibility to manage costs and work within set budgets. If office administrators understand cost and management accounting principles, not only will they be equipped to provide support to bookkeepers and finance managers, but they also have the opportunity to build an understanding of foundational financial management concepts for further studies in commerce.
  • The topics covered in this module include introduction to business costs, accounting for manufacturing, budgeting and basic financial management (income statements, balance sheets and cash flow statements).


Business Law and Administrative Practice

  • Most important business relationships are based on contractual agreements therefore it is important to have a good understanding of the underlying principles of the following contracts:
  •  Contract of sale; credit; lease; insurance; employment; intellectual property and environmental law.


Course Information


The Institute of Certified Bookkeepers (ICB) is a Quality Assurance Partner (QAP) of the Finance and Accounting Services Sector Education and Training Authority (FASSET SETA). FASSET SETA falls under the Occupational Qualifications Framework (OQF) which is quality assured by the Quality Council for Trades and Occupations (QCTO). Varsity College, a brand of The Independent Institute of Education (The IIE) (Pty) Ltd which is registered with the Department of Higher Education and Training (DHET) as a Private Higher Education Institute, offers support sessions for several of the ICB qualifications that are registered with the South African Qualifications Authority (SAQA) on the National Qualifications Framework (NQF).

The Certificate Office Administration qualification is an NQF level 5, SAQA ID 23618, certified by FASSET and is awarded upon completion of all four modules

Course Information

Similar Programmes

The Business School

The Business School at Varsity College offers ambitious working adults the opportunity to build on their skills with convenient part-time study. You can choose from a variety of world class programmes, that won’t impact on your work hours.

Our aim is to provide a vibrant, fulfilling experience for students. And to ensure their return to a formal learning environment is as undaunting as possible. We offer a high standard of education, with high quality educators and hand-picked partners.

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