(Short Learning Programme) 


The module is designed to equip students with knowledge and skills in administration and communication in a business environment. It provides students with tools and techniques that will enable them to communicate efficiently and effectively in a business environment and to perform a range of office administration tasks.  


  • Demonstrate knowledge and understanding of the concepts and principles of communication and administration in the business environment.
  • Apply the processes of communication to interpersonal relationships and organisational communication in a business environment
  • Demonstrate the ability to perform a range of office administration tasks in a business environment.
  • Apply office administration procedures to meetings in a business environment.
  • Demonstrate understanding of protocol in a business environment.

  British Accreditation Council 


Students should meet the following requirements:

  • Be proficient in English.
  • Preferably have three to four years work experience.
  • Must be able to engage in self-directed study.


Office Administration is offered as a part-time SLP over a period of 18 weeks.    


The SLP fee includes all programme material, which becomes the property of the student. This material constitutes a valuable source of ongoing reference.  


Students will be required to complete assignments and an examination.   


  • Administrative management within an organisation – An Introduction
  • Information Systems and Information Management
  • The Role of Communication in Office Administration
  • The Office
  • Management in the Administrative Environment


Office Administration is a SLP that is certified by The Independent Institute of Education (The IIE). Varsity College is an educational brand of The IIE. Students enrolled for this SLP can apply, on successful completion, to be exempt, based on recognition of prior learning, from the equivalent full qualification module when registering for *The IIE Higher Certificate in Human Resource Practices which will be available in 2019.   

All SLPs available through Varsity College’s The Business School have been specifically designed for working adults. These SLPs differ from The IIE full qualifications available through Varsity College which are registered on the National Qualifications Framework (NQF). Before registration students must ensure that the programme selected best suits their individual learning and workplace objectives. 

*Important note: Entrance requirements apply. Please speak to a consultant for more details. Curriculum changes may occur.  


What students past and current are saying.

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"The IIE Project Management and Business Management programmes from The Business School at Varsity College has taught me teamwork skills. I have also learned other soft skills which include learning to delegate and developing the foresight to prevent problems before they arise through preventative planning measures."

Thokozani TK Ndawonde, Founder of Durban Marquee Invasion (DMI) ,The Business School Durban North Campus

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"The innovative, high quality lecturing at The Business School motivated me to work hard and I made it the top 10 achievers for the 2015 ICB examination, nationally."

Natasha Visser

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"I have always had a passion and aptitude for Accounting, and dream of becoming an Accountant. The ICB offering really appealed to me. Through hard work and determination I have taken a crucial step towards reaching my goal, while fostering good friendships with my fellow students and lecturers."

Gerard Paulsen, Invoicing Clerk.

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